Privacy Policy
Mafete Medicals is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act (POPIA).
Information we collect
When you submit an enquiry, quote request or job application, we may collect your name, company or organisation, email address, phone number, product requirements and any supporting documents you choose to provide (such as an ID copy or prescription for medical-aid claims).
How we use your information
- To respond to your enquiries and prepare quotations.
- To process orders, deliveries and medical-aid benefit enquiries or claims.
- To consider job applications submitted through our careers page.
- To improve our products, services and website.
Sharing of information
We do not sell your personal information. We may share information with your medical scheme (where you have requested a claim), delivery partners, or as required by law.
Data security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access and disclosure.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Contact us
For any privacy-related requests, email sales@mafetemedicals.co.za or call 076 284 3083.
Last updated: August 2026.